FAQ

Duration and Validity Period

The duration and validity period of a product can vary depending on the specific formula. In general, most products have a shelf life of 2 years from the date of production. When you receive the products, they will have a validity period of no less than 6 months, but typically it ranges from 12 to 24 months.

Once the products are opened, their validity period can range from 3 to 24 months. However, it's important to note that the packaging will also display an expiration date to provide further guidance.

Proper Storage Guidelines for Products

To ensure the longevity of your products, it is important to store them appropriately. It is recommended to store the products in a dry and cool environment, ideally within a temperature range of 10-20 degrees Celsius. Direct sunlight should be avoided, as both humidity and sunlight can accelerate the aging process of the products, causing them to expire more quickly. By following these storage guidelines, you can help preserve the quality and effectiveness of your products.

Unique Origin of Active Ingredients

 The active ingredients in our products are derived from flowers and herbs that grow in the Baltic meadows and forests. The natural environment in the Baltic region is distinct due to its shorter summers, which limits the time available for flowers to attract bees for pollination. Consequently, plants in this region are compelled to concentrate their blooming energy within this brief period. As a result, during harvest, these plants are abundant in the active ingredients necessary for their survival in harsh climates.

Creating Effective and Sustainable Skincare and Makeup

Our philosophy revolves around the idea that skincare and makeup should be crafted with utmost care, ensuring effectiveness while being gentle on both the skin and the environment. By blending the forces of nature and science, we have developed groundbreaking products that utilize potent plant actives to deliver tangible results.

Our products not only nourish the skin but also indulge the senses. We take pride in adhering to the highest standards of natural and organic certification. In fact, all our products are certified as Natural and Organic according to the internationally recognized COSMOS standard by ECOCERT Greenlife. This certification ensures that our products meet stringent criteria for organic ingredients and sustainable production methods, providing you with the assurance of quality and eco-friendliness.

Composition of Natural and Organic Ingredients in Product Formulas

The percentage of natural and organic ingredients within our product formulas can vary from one formula to another. For the most accurate information, please refer to the specific product description. However, as a general guideline, in a natural certified formula, at least 95% of the total ingredients are derived from natural sources.

In the case of an organic certified formula, the requirements are more stringent. At least 95% of the total ingredients must be natural, with a minimum of 10% originating from organic farming. Additionally, 95% of all plant-based ingredients used must be organic. These criteria ensure that our organic certified formulas prioritize natural and organic ingredients to provide you with high-quality and environmentally conscious products.

Environmentally Friendly Packaging

 At the core of our values lies a strong commitment to creating environmentally conscious products. That's why we prioritize eco-friendly packaging solutions for our products. Our packaging is designed to be recyclable, allowing you to easily dispose of it in an environmentally responsible manner.

In addition to being recyclable, our packaging materials are made free from BPA (Bisphenol A) to ensure they are safe for both you and the environment. By choosing sustainable packaging options, we aim to minimize our ecological footprint and contribute to a healthier planet.

Vegan-Friendly Products

We offer a wide range of vegan products.The majority of our products are vegan-friendly, carefully crafted without the use of animal-derived ingredients. However, it's important to note that certain formulas may contain lanolin and beeswax.

While lanolin and beeswax are exceptions to our vegan product line, it's crucial to highlight that our commitment to animal welfare remains unwavering. Our products, including those containing lanolin and beeswax, are ECOCERT certified, ensuring that these ingredients are sourced in a strictly regulated manner. Every aspect, from sheep farming to beekeeping and the procurement of these ingredients, is closely monitored to ensure that animals are treated with utmost care and not harmed in any way.

By upholding these exceptional standards, we strive to provide products that align with both your values and our commitment to ethical and responsible practices.

Pregnancy Safety and Ingredient Awareness

We prioritize the use of clean and safe ingredients in all our products. While our formulations undergo thorough safety checks, it's important to note that they have not been specifically tested on pregnant or breastfeeding women.

If you are pregnant or breastfeeding, we recommend consulting with your doctor or healthcare professional to address any concerns you may have regarding the use of our products. We encourage you to review the ingredients list of each product to ensure compatibility with your individual circumstances.

By exercising caution and seeking professional advice, you can make informed decisions about product usage during this special time. Your health and well-being are our utmost priority, and we are here to support you in making choices that align with your needs and concerns.

Exclusion of Parabens, Microplastics, Silicones, and Mineral Oil Derivatives

We assure you that all our products are free from parabens, mineral oils, silicones, PEG, chemical UV filters, microplastics, synthetic fragrances, artificial colorants, and other questionable ingredients.

We believe in complete transparency when it comes to our formulations, and we prioritize the exclusion of these substances to ensure the safety and well-being of our customers. With Oxygenéa, you can trust that we have taken the necessary steps to provide products that meet your expectations and adhere to our commitment to quality and ingredient integrity.